Privacy Policy

Information We Collect

When you phone our office, we may record your name, phone number, the property address, details of the heating system, utility account information, your budget range and other project details you choose to provide.

When you visit this website, technical data such as browser type, device type, pages viewed and approximate location based on IP address may be collected automatically.

How We Use Information

Information is used to respond to inquiries, design and price heat pump systems, prepare proposals, and complete rebate and HEAT Loan documentation.

We may also keep records of communications, follow up on active projects and improve our services and website.

Cookies

This website may use cookies and similar technologies to measure how it is used. You can disable cookies in your browser settings, although some features may then work differently.

Sharing of Information

We do not sell personal information. When you participate in a rebate or loan program, we share the details required with program administrators, utilities, participating lenders and inspectors.

Information may also be shared with service providers that support our operations, or when required by law or to protect rights and safety.

Data Security

We use reasonable safeguards to protect information. No transmission or storage method is completely secure, so absolute security cannot be assured.

Your Choices

You may ask what personal information we hold about you and request that it be corrected or deleted by phoning (339) 227-6907.

Third-Party Links

This site may link to outside websites, including program and lender pages. Their content and privacy practices are their own responsibility.

Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect their information.

Updates to This Policy

This policy may be revised periodically. The date at the top of the page reflects the most recent version.